Got Questions? We are here to answer them....

How Do I Place An Order?​


Simple just select your hair preference (length and color) and the quantity needed. Your items will then be added to the shopping cart. Once you are ready to check out click on the shopping cart on the right side of the menu bar. Before checking out make sure your order is correct and then click on checkout. You will then be directed to the Paypal secure checkout site where shipping will be calculated. If you have any questions please contact us for assistance.

What Shipping Method do you use?

 

Items are shipped ground mail and may take up to 7-10 business days for delivery in the United States. Unfortunately, we do not ship international due to security reasons. 

How do I care for my hair extensions?
 
1. Wash and condition hair regularly.
2. Detangle hair gently before washing. Do not rub or twist hair this will prevent tangling. 
3. Use mild (sulfate free) shampoo lather and wash in a downward motion. Immediately follow with a hydrating conditioner, rinse thoroughly followed up by a light leave in conditioner.
4. Blot out excess water with towel and allow hair to dry naturally.
5. Comb curly hair gently with your fingers from end to top. Do not brush!
6. Brush straighter hair in a downward motion straight with the ends and work your way up to the roots.
7. Certain textures should not be brushed. We suggest consulting with a professional stylist for maintenance.
8. Hair may get tangled if general care directions are not followed properly. We resume no responsibility for mismanaged hair. 

What Length of Hair do I need?
Listed below is a Hair Length Chart to help you determine what length is needed for your desired style






Return Policy 

 

Due to the hygenic nature of hair, returns are not accepted unless you received an order that was processed incorrectly.

 

 

 

​Secure Ordering & Payment Options
​We use PayPal as our secure checkout method and accept all major credit cards or you can pay with your PayPal account. We do not have access to your credit card information that is between you and the credit card issuer that's why we prefer PayPal. Paypal Helps protect against identify fraud and is a safe checkout method. 



What is the best way to contact Vicious Tresses
We prefer that you contact us via email for a quick response but if needed feel free to give us a call. 
 

Thank you for shopping with us!

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